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Call-On-Doc, Inc. data breach

Call-On-Doc, Inc. reported a data breach in 2026 that compromised sensitive patient information, including medical records and Social Security Numbers. This incident affects individuals whose personal health data was exposed through the telehealth platform, requiring immediate protective measures.

Incident readout

Company
Call-On-Doc, Inc.
Reported to
Oregon Attorney General
Filed
September 24, 2026
People affected
Not stated in the filing
Incident type in filing
Not stated
Our review
Monitoring
Read the official filing

Was this a ransomware attack?

The filing does not say ransomware was involved. We do not label an incident ransomware unless the company’s report says so. Whatever the cause, the steps to protect yourself and the legal question are the same.

Information listed in the filing

  • Full Name
  • Date of Birth
  • Social Security Number
  • Medical Record Number
  • Health Insurance ID Number
  • Diagnosis and Treatment Information
  • Prescription Information
  • Provider and Treatment Dates

What we know

Call-On-Doc, Inc., an Oregon-based telehealth provider, disclosed a cybersecurity incident affecting patient data. The breach, which occurred on December 28, 2025, was reported on September 24, 2026, and involved unauthorized access to sensitive personal and health information stored by the company.

The exposed data includes Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, and Provider and Treatment Dates. This combination of personal and medical details poses significant risks for affected individuals, including potential medical identity theft and financial fraud.

Upon receiving a notification letter from Call-On-Doc, Inc., it's crucial to understand the implications of this data exposure. Malicious actors often use stolen personal information to commit identity theft, open fraudulent accounts, or target individuals with scams. Medical identity theft can lead to incorrect medical billing, compromised healthcare, or even impact future treatment decisions.

Individuals affected by this breach should immediately review their medical records for any unauthorized activity and monitor their financial accounts and credit reports for suspicious transactions. Placing a fraud alert or freezing your credit can help prevent new accounts from being opened in your name. Additionally, be wary of unsolicited communications, as scammers may try to leverage breach information.

Companies like Call-On-Doc, Inc. are responsible for safeguarding the sensitive data they collect. When such information is compromised, it may indicate a failure to implement adequate security measures. If your information was exposed in this breach, you might have legal options available.

Our firm is actively investigating the Call-On-Doc, Inc. data breach. We are offering free case reviews to help individuals understand their rights and potential recourse following this incident. Contact us to discuss your situation and learn how you can protect yourself further.

See every breach reported in Oregon or read what to do after a ransomware attack.

After the Call-On-Doc, Inc. incident: what to do and your options

What should I do after getting the Call-On-Doc, Inc. data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
How many people were affected by the Call-On-Doc, Inc. data breach, and what was exposed?
The filing does not give a count of affected people and lists the following information as involved: Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, Provider and Treatment Dates. Your own letter is the best guide to what was exposed about you, since notices are usually tailored to each person.
Did Call-On-Doc, Inc. offer free credit monitoring?
Check your letter from Call-On-Doc, Inc.. If free credit or identity monitoring is offered, the enrollment code and deadline are printed in the notice itself. Because Social Security numbers are listed in this filing, identity monitoring and a credit freeze matter more than usual. Signing up doesn't waive any legal rights you may have.
Where can I see the official Call-On-Doc, Inc. breach notice?
Call-On-Doc, Inc.'s report is published by the Oregon Attorney General: https://justice.oregon.gov/consumer/databreach/#Call-On-Doc%2C%20Inc.-2026-09-24 Compare it with the letter you received to confirm the dates and details match.
Can I sue Call-On-Doc, Inc. over the data breach?
It depends on what was exposed, the law in Oregon and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
Do I need a Call-On-Doc, Inc. data breach lawyer or attorney?
Whether the company's systems were encrypted by ransomware or data was simply taken, the legal question is the same: did it protect your information the way the law requires? An attorney can review your notice for free, and these cases are usually handled on contingency.
Is there a Call-On-Doc, Inc. data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Call-On-Doc, Inc.. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
Is the Call-On-Doc, Inc. data breach letter legit or a scam?
A notice from Call-On-Doc, Inc. in the mail matches the breach Call-On-Doc, Inc. reported to the Oregon Attorney General on September 24, 2026. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Call-On-Doc, Inc. through a phone number or website you find yourself.
How much could a Call-On-Doc, Inc. data breach settlement or claim be worth?
There is no set amount, and no Call-On-Doc, Inc. settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. The filing lists Full Name, Date of Birth, Social Security Number as involved. Keep receipts and records; they're what damages claims are built on.

Other breaches reported in Oregon

Attorney advertising. This page reflects a public regulator filing; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.